Frequently Asked Questions
Everything you need to know about your Daewoo electronics purchase.
What is the standard warranty period for Daewoo appliances?
All Daewoo major appliances come with a standard 1-year manufacturer warranty covering parts and labor. Specific components, such as refrigerator compressors or washing machine motors, may carry extended coverage up to 5 or 10 years depending on the model.
How can I track my electronics shipment?
Once your order is dispatched, you will receive an email containing a tracking number and a link to our carrier's portal. For large appliances, the delivery team will contact you 24 hours in advance to schedule a specific delivery window.
What is your return policy for faulty or damaged items?
If your product arrives damaged or develops a fault within the first 30 days, we offer a full refund or a brand-new replacement. Please ensure you keep the original packaging and contact our support team with your order number and photos of the issue.
Do you offer professional installation services?
Yes, we offer professional installation for washing machines, dishwashers, and integrated refrigerators. You can select the 'Expert Installation' add-on at checkout. Please ensure that all necessary plumbing and electrical connections are ready prior to arrival.
Which payment methods are accepted on the Daewoo store?
We accept all major credit and debit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. For high-value electronics, we also offer flexible financing options through Klarna and Affirm.
Are Daewoo products energy efficient?
Daewoo is committed to sustainability. The majority of our current lineup features high Energy Star ratings and advanced power-saving technologies designed to reduce your household electricity consumption and environmental footprint.